Under the European Union Directive on Consumer Rights and Spanish Royal Legislative Decree 1/2007, you have the legal right to break away from this commercial contract within a reflection period of 14 calendar days without providing any justification.
The 14-day statutory withdrawal period commences on the calendar day that you (or a designated third party other than the shipping carrier) acquire physical possession of the package.
In accordance with Article 103(e) of the Spanish Consumer Protection Law, the Right of Withdrawal is strictly inapplicable to:
The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery. Due to strict public health and hygiene rules, earrings cannot be returned or refunded once their sealed packaging has been opened, broken, or tampered with.
To exercise your right, you must notify us of your unequivocal decision via an email directed to peacefulniah@gmail.com before the 14 days expire.
Condition of Items: The product must be returned intact, unused, clean, in its original box, and containing all traditional tags or documentation.
Return Shipping Fees: As permitted by Spanish legislation, all costs incurred during return transit shipping are the exclusive responsibility of the customer. We highly recommend using tracked, signed-for postal delivery to guarantee processing safety.
Once the package arrives at our facility and successfully passes compliance inspection, we will issue a full refund of the item's purchase price within 14 calendar days of receipt. The credit will be routed directly via the exact same payment method used during your initial transaction.
These terms shall be governed by, construed, and enforced in compliance with Spanish and European Union laws. Any litigation arising out of transactions made on this portal will be handled by the competent Courts and Tribunals corresponding to the consumer’s legal domicile.